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| 800-927-9578 TWX * IUWH5P * PC MAGAZINE [2006-3-4] | 800-927-9578 TWX * IUWH5P * PC MAGAZINE
I guess you must be brought here by Google. Also I assume you just noticed that your credit card was charged by this magazine company and you want to get rid of it. Here is what I did:
Call this number 800-927-9578.
DO NOT follow its automatic phone system ( I wasted more than 20 min. playing around it  )
Just keep silent and let the lady talk to herself. 鈥?I'm sorry, I didn't understand you."
After about 2-3 minutes, a real person operator will be there (finally).
Just say you want to cancel the renewal for next year and want to have your $$ back. That person will nicely offer you some other 鈥渋ncredible deals鈥? Of cuz, I will say nope, nope and nope.
After 2-3 rounds, he will give up and credit the money back to the credit card.
I saw my money back to my credit card in 3 days.
Good luck!
p.s. advice: always use a virtual card number for ANY online transactions!!!!
| | By [popcorn] at 12:35:56 PM | Comments [59] | 46199 views |
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----- Comments ----- | They are tough cookies, very mean. Thanks for the advise.
R | By [R] at 3/9/2006 5:04:35 AM
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| Thanks for the tip to get to the operator. I too wasted time with the automated system. The lady on the phone was courteous and responsive. Now I have to see if they actually credit my credit card with the right amount. | By [Dan] at 3/20/2007 7:16:34 AM
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| thanks for the very good advice! | By [Michelle3915] at 8/18/2007 10:13:27 AM
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| I called just now (8/29/07). It took 5 minutes of silence to get sent to a live body, but the lady was nice and cancelled my subscriptions right away. She offered me a few more magazines for a dollar each, but when I said no, there was no pressure. I'm glad it was easily resolved instead of having to cancel my card. | By [BA] at 8/29/2007 11:43:12 AM
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| Thank you so much! The information is very helpful! Warm regards! | By [Jing] at 11/4/2007 5:49:53 PM
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| Thanks a ton. This saved me $50 that I didn't want to spend anyway! | By [Brett] at 12/12/2007 4:16:26 PM
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| Thanks for the advice. | By [Richard] at 1/20/2008 2:45:04 PM
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| Thanks for your sharing! | By [sean] at 7/1/2008 7:30:33 AM
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| My wife subscribed 3 magazines last year for a very low price. Today I found my credit card was charged 64 bucks for those magazines! I was trying to cancel them on March but it seems I was tricked by their responding system. I don't have any information about the company, except the phone number and awkward string 'TWX * IUWH5P *'. Fortunately google brought me to this post. I did what you taught here and got things done pretty much straight. They will refund me all undelivered issues. Thank you popcorn!! | By [sean] at 7/1/2008 8:02:30 AM
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| This worked like a charm! Thank you so much! | By [Scott] at 10/16/2008 12:35:23 PM
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| Thank u sooo much! these people are running such a scam!! i wish i could kiss you for my 120$ !!! xoxoxox | By [Dee] at 12/3/2008 7:54:23 PM
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| Worked like a charm, Thank You!! I'm so sick of getting ripped off! This is Time Warner btw, you'd think they were rich enough... | By [Bubba] at 12/5/2008 10:40:04 AM
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